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Privacy Policy
1. Introduction
Welcome to Frontline Facilities Maintenance and Management (“Company,” “we,” “our,” or “us”). We are committed to protecting your privacy and ensuring compliance with applicable privacy laws. This Privacy Policy outlines how we collect, use, share, and safeguard your personal information when you visit our website, use our services, or engage with us.
By accessing or using our services, you consent to the practices described in this policy.
2. Information We Collect
We may collect the following types of personal information:
A. Information You Provide to Us
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Name, job title, company name
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Email address, phone number, and mailing address
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Payment information for billing purposes
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Any other personal information voluntarily submitted
B. Information We Collect Automatically
When you visit our website or use our services, we may automatically collect:
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IP address, browser type, and operating system
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Log data, such as the pages you visit, time spent on the website, and referral URLs
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Cookies and similar technologies to enhance your experience
C. Information from Third Parties
We may receive information about you from trusted third-party sources, such as service providers, business partners, or public databases.
3. How We Use Your Information
We use your personal information for the following purposes:
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Service Delivery: To provide facilities management and maintenance services, including scheduling, communication, and billing.
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Customer Support: To respond to inquiries, service requests, or technical issues.
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Marketing & Communication: To send you promotional offers, newsletters, or updates about our services. You can opt-out at any time.
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Improvement of Services: To analyze data and improve the functionality and quality of our website and services.
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Compliance & Security: To comply with legal obligations, prevent fraud, and ensure data security.
4. Sharing Your Information
We do not sell your personal information. However, we may share your information with:
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Service Providers: Third parties who help us operate our business (e.g., payment processors, IT providers).
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Business Partners: Companies we collaborate with for service offerings.
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Legal Compliance: If required by law, court order, or government regulation.
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Business Transfers: In connection with mergers, acquisitions, or sale of company assets.
5. Cookies and Tracking Technologies
We use cookies, web beacons, and similar tracking technologies to collect and analyze information. These tools help us improve our website, personalize content, and offer a seamless experience.
Your Choices:
You can manage or disable cookies through your browser settings. Note that disabling cookies may affect website functionality.
6. Data Retention
We retain your personal information only as long as necessary to fulfill the purposes outlined in this policy, comply with legal obligations, or resolve disputes.
7. Data Security
We implement industry-standard security measures to protect your personal information against unauthorized access, alteration, or disclosure. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.
8. Your Privacy Rights
Depending on your location and applicable laws, you may have the following rights:
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Access: The right to request a copy of your personal information.
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Correction: The right to correct any inaccurate or incomplete information.
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Deletion: The right to request the deletion of your information.
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Restriction: The right to restrict processing of your personal data.
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Opt-Out: The right to opt out of marketing communications.
9. Children’s Privacy
Our services are not intended for individuals under the age of 13. We do not knowingly collect personal information from children. If we discover that we have inadvertently collected such information, we will delete it promptly.
10. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these websites. Please review their policies before providing any personal information.
11. Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal obligations. We will notify you of significant changes by posting the updated policy on our website with a revised “Effective Date.”
12. Contact Us
If you have questions or concerns about this Privacy Policy, please contact us:
Frontline Facilities Maintenance and Management
13. Governing Law
This Privacy Policy is governed by the laws of the State of Nevada and Arizona, without regard to its conflict of law principles.
By using our services, you acknowledge that you have read and understood this Privacy Policy.
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